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Refund Policy

Last updated: September 9, 2026

Overview

GuitarProTips offers a 7-day money-back guarantee on all Pro subscription plans — monthly and annual. If you are not satisfied with your purchase for any reason within the first 7 days of your initial subscription, you may request a full refund. No questions asked. The Guitar Breakthrough Bundle has a 48-hour satisfaction window from the time of purchase.

Eligibility for a Refund

You are eligible for a full refund if:

  • Your refund request is submitted within 7 calendar days of your initial subscription purchase.
  • This is your first subscription to GuitarProTips Pro (the guarantee applies to first-time subscribers only).
  • Your account has not been suspended or terminated for violations of our Terms of Service.

Refund requests submitted after the 7-day window, or for renewal charges on an existing subscription, are evaluated on a case-by-case basis at our discretion.

Refund Processing Time

Once your refund is approved, it will be processed within 48–72 hours, depending on your bank or card issuer's processing time. The credit will appear on your original payment method. GuitarProTips is not responsible for delays caused by your financial institution.

Non-Refundable Items

The following are not eligible for refunds:

  • Subscription renewals (monthly or annual) after the initial 7-day guarantee period.
  • Partial months of service — subscriptions are billed in full billing cycles.
  • The Guitar Breakthrough Bundle and other one-time digital downloads after the 48-hour satisfaction window.
  • Accounts terminated for violations of our Terms of Service.

Cancellation vs. Refund

Cancelling your subscription stops future billing but does not automatically trigger a refund. If you cancel within the 7-day guarantee window and wish to receive a refund for the current billing period, you must also submit a refund request to support@guitarprotips.com. Cancellation alone is not a refund request.

You can cancel your subscription at any time from your Billing page. Access to Pro features continues until the end of your current billing period.

How to Request a Refund

To request a refund, email us at support@guitarprotips.com with the subject line "Refund Request" and include:

  • The email address associated with your GuitarProTips account.
  • The date of your original purchase.
  • A brief reason for your request (optional, but helpful for us to improve).

We will respond within 1 business day to confirm receipt and initiate the refund process.

Chargebacks

We ask that you contact us directly before initiating a chargeback with your bank or card issuer. Chargebacks filed without first contacting us may result in the suspension of your account. We are committed to resolving all legitimate disputes promptly and fairly.

Contact Us

For any questions about this Refund Policy, please contact us at support@guitarprotips.com.